Returns + Refunds
Everyday Wear
We offer a 15-day return for store credit policy on full-price everyday clothing and accessories. You have 15 days from the date of delivery to request a return for store credit.
Everyday items include ready-to-wear dresses, shirts, pants, rompers, and shorts.
To be eligible for a return:
- Items must be unworn, unused, and in original condition
- All tags must be attached
- Item must be returned in its original packaging
- You must provide the original receipt or proof of purchase
To initiate a return, please email us at info@sophieseventwear.com.
If your return is approved, we’ll provide a return shipping label and instructions. The cost of the return shipping label will be deducted from your store credit refund.
Returns sent without prior approval will not be accepted.
Formalwear
All formalwear is final sale.
This includes prom dresses, homecoming attire, and any other formalwear.
No returns or exchanges will be accepted for these items.
Special Orders
All special orders are final sale and cannot be returned or exchanged under any circumstances.